Digital downloads are made available for instant download upon completion of your purchase.

All framed prints are made to order to your specifications. The time this takes depends on the demand for our framer's print and framing services at the time of your order.

Please allow anywhere between 2 to 4 weeks for your order to be fulfilled. Then allow additional time for shipping depending on your location. All framed prints are sent by standard courier service from Perth Western Australia. Please allow more time during the Christmas period.

Framed prints are shipped free anywhere in Australia.

No, as we use couriers to deliver our framed prints we can not ship to a PO Box.

Yes, framed prints are shipped free to any address in Australia.

No, we do not ship framed print internationally.

If you reside internationally and would like a framed print, please purchase the image as a digital download.

You can them have the image professionally printed and framed at a local supplier of your choice.

Contact us as soon as possible, we may be able to redirect the order to the correct address.

If the courier is unable to deliver the parcel it will be returned to our print facility.

Any additional shipment or product replacement costs as a result of providing an incorrect address are generally payable by you. Please check you delivery address carefully.

Please get in touch, we'll liaise with the courier and sort it out.

Secure payments are available with a credit card, debit card, PayPal, Apple Pay, Google Pay & Shop Pay

Digital downloads are made available instantly following a purchase, therefore no refund can be made for incorrect choices or purchasing errors.  

You are entitled to a refund under Consumer Law if the product does not match the description provided.

If a framed print arrives damaged, or if you receive the incorrect product please get in touch. Generally, we'll request a few images of the product to verify and then send a replacement at no cost to you.

All our framed prints are made to order to your specifications. We can not provide returns or exchanges if you change your mind.

Digital downloads are made available instantly following a purchase, therefore no refund can be made for change of mind or purchasing errors.

All our framed prints are made to order to your specifications. We can not provide returns or exchanges if you change your mind.

We offer replacements at no cost to you if your product arrives damaged.

Each image is provided as a print-ready, uncompressed JPEG file.  A download link will be made available immediately following your purchase.

You'll receive each image you purchase in an uncompressed JPEG file format.

A JPEG format is provided for convenience and flexibility.  The JPEG format is supported by all digital devices and can also be used at both physical and online print shops.

All images are provided at maximum quality and resolution.  The resolution of each image varies depending on the aspect ratio (landscape, portrait, panorama, wide angle panorama) of the image. 

You will find the resolution of each image within the relevant digital download product description.  As a guide the following resolutions are provided:

• Aspect ratio 3:2 - 12000 x 7994px (96 Megapixels)
• Aspect ratio 2:1 - 12000 x 6000px (72 Megapixels)
• Aspect ratio 3:1 - 12000 x 4000px (48 Megapixels)

These are exceptionally high-resolution images, generally, an iPhone produces images 4042px at the long edge whilst most digital cameras produce images 5000px at the long edge.

Yes, upon completing your purchase you'll immediately be able to download the image files.

Many photo labs suggest digital files be provided at a resolution of 300 PPI (Pixels Per Inch).  To ascertain the maximum size you can print your image at 300 PPI, divide your image dimensions by 300. For example if your image has dimension of 6000 x 4000px, then 6,000/300 = 20″ long by 4,000/300 = 13.33″ high.

You can not increase the image size without reducing your PPI.  The lower your PPI the more grainy and pixelated your image will appear.

It is very important not to get hung up on the 300 PPI requirement. 300 PPI is only a guideline intended for prints that are viewed up close such as in a magazine, photo book or similar. Larger images are often printed at much lower PPI.

Commercial billboards are generally printed at just 10 or 15 PPI to achieve their enormous size.  If you were looking at a billboard from a meter away you'd notice the image is of poor quality, but they were never intended to be viewed up close.  From their intended viewing distance of 50+ metres the image appears crisp to the human eye.

Don't be afraid to use a lower PPI when attempting to achieve a larger print size, providing your intended viewing distance is sufficient to disguise that lower PPI. 

As a guide: 

• 0.6m - 300PPI
• 1m - 180PPI
• 1.5m - 120PPI
• 2m - 90PPI
• 3m - 60PPI
• 5m - 35PPI
• 10m - 18PPI
• 15m - 12PPI
• 50m - 4PPI


Different substrates also benefit from higher PPI.  For example, when printing on canvas the ink spreads a little, meaning a lower PPI is disguised, gloss papers aren't as forgiving and generally require higher PPI's. 

If you're unsure I suggest you present your purchased image to your nearest professional photo lab, who will be able to provide the best advice regarding your intended use and perhaps produce physical examples for you to view

I recommend you approach your local professional photo lab to print your purchased image. 

They'll be best placed to help you select the material and framing options to suit your needs. 

If you wish to print using an online provider I'd recommend Snapfish or Fitzgerald Photo. Both have online mockup generators and can post printed products such as framed, canvas and acrylics Australia-wide.

All images are provided as high resolution, uncompressed print-ready files.  Printing is a complex topic and there are endless reasons why the result is not as expected.

Firstly, the printed image will only ever be as good as the printer and printing service you engage to print the image.

A commercial printer will undoubtedly obtain much better results than what you can produce at home.

Further, not all commercial printing services are equal.  Many, particularly online printing services prioritise price over quality.  Lower-quality printing substrates, inks and cost-saving techniques all result in a lower-quality final result.

For the best possible result, I suggest you take your purchased image files to your nearest professional photo lab for print.  They will be able to assist you in overcoming any technical issues you're experiencing.

It is also important to note that the colours of the image on your screen may differ from the final print.  This occurs when your viewing platform, whether it be a computer monitor, smartphone, tablet etc is not professionally colour-calibrated and displays the image to you using incorrect tones.

Once again a professional photo lab may be able to assist you in viewing the image on a colour-calibrated screen before printing. 

All purchased images are eligible for personal or commercial display and use.
 
There are only two limitations:

• Images are not to be incorporated into merchandise intended for sale or promotional distribution, including, without limitation, postcards, calendars, textiles, artwork, magnets, wall-art, toys, stationery, greeting cards, and any other physical reproduction for resale or distribution
• Images are not for resale

If you would like exclusive use of a photo please contact me for pricing. 

All purchased images are eligible for personal or commercial display and use.
 
There are only two limitations:

• Images are not to be incorporated into merchandise intended for sale or promotional distribution, including, without limitation, postcards, calendars, textiles, artwork, magnets, wall-art, toys, stationery, greeting cards, and any other physical reproduction for resale or distribution
• Images are not for resale

If you would like exclusive use of a photo please contact me for pricing. 

Each Tim Rainer image is available as either a digital download or framed print. Framed prints are perfect for those who want a ready-to-hang print in their home or office with minimum fuss.

Every Tim Rainer framed print is custom-made to order by Fitzgerald Photo Imaging in Perth Western Australia. Fitzgerald Photo Imaging are professional photo printers and framers with a wealth of experience. Their work is the best in the business, ensuring you receive a quality museum-grade print and frame.

Tim Rainer's images are printed on archival Hahnemuhle Photo Rag® 308gsm. This slightly textured fine art paper is matte in appearance and allows perfect reproduction of sharpness and detail. It has become the industry standard for fine art photographic prints.

The prints are framed with simple and elegant classic frames in black, white or natural timber. The image is surrounded by a white border and finished with museum-grade acrylic, known as Plexiglass. Plexiglass is indistinguishable from glass but has the advantages of being lighter and nearly impossible to break.  

Each framed print is strung with wire and ready to hang.

Please refer to our framing page for more info.

Every Tim Rainer framed print is custom-made to order by Fitzgerald Photo Imaging in Perth Western Australia.

Fitzgerald Photo Imaging are professional photo printers and framers with a wealth of experience. Their work is the best in the business, ensuring you receive a quality museum-grade print and frame.

We offer elegant classic style frames in black, white and natural timber.

Classic frames are 40mm in width and 20mm in depth.

You can find further info and images on our framing page.

Custom sizes and frames are available. We can work with our print and framing provider Fitzgerald Photo Imaging to create the size and look you’re after. Please contact us for more information.

The images are printed on archival Hahnemuhle Photo Rag® 308gsm. This slightly textured fine art paper is matte in appearance and allows perfect reproduction of sharpness and detail. It has become the industry standard for fine art photographic prints.

Custom sizes and frames are available. We can work with our print and framing provider Fitzgerald Photo Imaging to create the size and look you’re after. Please contact us for more information.

The product size displayed on the website is the size of the photographic print. The final size of the framed print is therefore larger.

A sizing table and mockup images are available on our framing page outlining the final sizes of the product.

All frames are finished with wire at the back and are ready to hang. Wall fixtures are not supplied.

Framed prints are finished with a museum-grade acrylic, known as Plexiglass.

Plexiglass is indistinguishable from glass but has the advantages of being lighter and nearly impossible to break.

Standard glass has the advantage of being scratch resistant.

Standard glass is available for orders that can be collected in person from Fitzgerald Photo Imaging in Perth Western Australia.

Only orders consisting of a Plexiglass finish can be shipped.

Contact us for more information.

All framed prints are made to order to your specifications. The time this takes depends on the demand for our framer's print and framing services at the time of your order.

Please allow anywhere between 2 to 4 weeks for your order to be fulfilled.

Then allow additional time for shipping depending on your location.

All framed prints are sent by standard courier service from Perth Western Australia.

Please allow more time during the Christmas period.

No, but you can purchase an image as a digital download and arrange to have it printed onto canvas, acrylic, metal or rolled print by a third party provider.

Once you purchase an image as a digital download, we recommend you approach your local professional photo lab to print your purchased image.  

They'll be best placed to help you select the material and framing options to suit your needs. 

If you wish to use an online print provider I'd recommend Snapfish or Fitzgerald Photo . Both have online mockup generators and can post printed products such as canvas, acrylic, metal or rolled prints Australia wide.

After purchase, you'll be given access to every digital download in the shop free of charge, now, in the future and forever. Yes, that's all current and future images in Tim Rainer's catalogue for FREE.

Shop the digital download range.

To use the All+ Access Pass, you will need an account with Tim Rainer Photography. You can create an account before or during checkout.

Whichever account you use to purchase the All Access + Pass is the account you'll need to use to access its benefits.

Purchasing the All+ Access Pass automatically credits your account with the pass benefits.

Your account benefits are automatically activated when you buy the All+ Access Pass. 

You'll receive a confirmation email and instructions on how to use the pass upon your purchase.

Within your account dashboard, beneath the All+ Access Pass heading you will find the confirmation "Activated"

Even after purchasing the All+ Access Pass, it's normal to see the standard pricing whilst browsing the store.

The benefits of the All+ Access Pass are made available by adding a discount code to your cart whilst checking out.

1. To use the benefits, ensure you have logged into your account.
2. Add your desired digital downloads to the cart.
3. Whilst in the checkout, enter discount code "ALLACCESSPASS".
4. All the digital downloads within your cart will change from their standard price to 'Free'.
5. Checkout as normal.

The All+ Access Pass can be used to buy digital downloads only.

Framed prints can not be purchased with the All+ Access Pass.

There are no limitations on how many times you can download a particular image using the All+ Access Pass.

If you've purchased the All+ Access Pass, follow these steps to access the benefits: 

1. Ensure you've logged into the store account used to purchase the All + Access Pass.
2. Add your desired digital downloads to the cart.
3. Whilst in the checkout, enter discount code "ALLACCESSPASS"
4. The digital downloads within your cart will change from their standard price to 'Free'
5. Checkout as normal

If you didn't create an account before or whilst purchasing the All+Access Pass, you can create an account post-purchase. Providing you use the same email address to create the account as you did to purchase the All+ Access Pass, your new account will be automatically activated with the pass benefits.

If your pass doesn't work as it should, then please get in touch. We'll verify your All+ Access Pass and look behind the scenes at what's causing the issue.